Lunch Academy by Iacofano's

Is there a minimum order fee?

A minimum order fee may be assessed for purchases under 15 dollars.

My child is allergic to some food items, who can I talk to about ingredients in the lunches?

Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it for the individual restaurant's contact person to inquire about ingredients and allergies.

Who do I call if I have any questions about the food service?

If you have any questions regarding your food service or the online ordering system, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 843-607-7204.

If I pay by personal check where do I send my check for payment?

Make checks payable to Lunch Academy and mail to 626 Coleman Blvd. Mt. Pleasant, SC 29464. Your payment by personal check should be sent within 2 days of placing your order.

What happens if I select meals but do not process my payment?

Orders left in the shopping cart will NOT be processed or delivered to the student. They will remain in the cart until you purchase them and will be automatically removed once dates are outside of the ordering deadline.

What if my school doesn't participate?

If your school has not signed up with Lunch Academy, you will not be able to use this service. Please contact your school?s lunch program coordinator or PTO and ask them to contact us for more information on how to sign up.

Is there a Service Fee for using this program?

There is no service fee to use our program.

How secure is my online transaction?

The highest available ? we offer 128 bit encryption with SSL / secure socket layer. Our site security is provided through Global Sign, one of the most trusted names in SSL Authority.

What do you do with my transaction?

We use it solely to conduct business on your behalf for school lunches purchased by you.

Will you share my personal information?

No. Please refer to our Privacy Policy for more information

What is the policy for receiving a refund for lunches that have already been purchased and not used?

Credits at the end of the school year will be transferred to Iacofano's Italian Bistro & Bar for your use.

How do I change or cancel lunches that have already been purchased?

Changing or canceling orders can be made if you are within the order period and if your payment has been received.

To add/change meal choices during an open ordering period:
-Login to your account, go to select menu, click the ?order? button for the date you want to add/change, select your new/updated choice (s), save, and close.
-Repeat process for additional days and then proceed to check out.

To cancel an order during an open ordering period only:
-Login to your account, go to the date you want to credit, select ?no lunch choice? for the lunch and uncheck the side/drink if applicable, save and close.
-Repeat process for additional days and proceed to check out and click the ?confirm order" button.
-To verify your credit has processed to your account go to ?order history? and you will see credit applied transaction order# as well as ?your available credit amount? located top left corner.

Can I review my payment history?

Yes, please go to the Order History tab once you have signed in. To view the details of each order, click the small red arrows.

How can I view the lunches I have purchased?

After you sign in and select your child?s name, you will automatically see a calendar with the lunches you have already purchased for that child. Additionally, you can select the Order History tab to view purchases. Simply click the small red arrows to view the details of each order.

Can I store my credit card?

Yes, Lunch Academy allows you to store a credit card for use on future purchases. When you?re checking out, simply check the box that asks "save credit card information for future purchases." If you do not want your credit card information saved, leave the box unchecked and your information will not be saved.

What forms of payment do you accept?

We accept Visa, MasterCard, Discover, American Express and bank check cards with a Visa or MasterCard logo.

I have more than one child so can I pay for all of their lunch orders at once?

Yes, Lunch Academy provides a customized shopping cart that allows you to order for multiple students and pay the grand total at checkout.

How can I view my schools lunch menu?

Coming soon...

I forgot my username and password. How can I get this information?

Your username is your personal e-mail address you used when registering. If you have forgotten your password please click the "forgot login? link in the "user access" menu and a new temporary password will be sent to your email. You can also contact Support at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 843-607-7204.

How do I register and begin using Lunch Academy?

If your child's school is registered with us simply click here to register. If your child's school is not registered with us please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will do our best to get your child's school registered with us.

Why have I not received my confirmation e-mail?

Please confirm the following information:
1. Verify that you have entered the correct email address during registration.
2. Please check your "Junk Email" or "Spam email" folders.
3. If you are unable to find your confirmation e-mail, please contact Customer Support via e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or via telephone at 843-607-7204.
4. Please add the following addresses to your email address book to prevent them from being blocked: This e-mail address is being protected from spambots. You need JavaScript enabled to view it and This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Frequently Asked Questions