At Iacofano’s In-Flight Catering, our Client Success team is available 24/7 to deliver seamless service from the kitchen to the cabin. Whether you need last-minute passenger meals, tailored dietary accommodations, or global coordination for international trips, our focus is on anticipating your needs and exceeding expectations. From order placement to delivery at the FBO, every detail is handled with precision so your passengers and crew can enjoy a flawless experience in the air.
1. What types of catering services do you provide for private jets?
We specialize in premium in-flight catering, offering everything from full passenger meals and crew trays to VIP platters, bulk items, beverages, and custom dietary accommodations.
2. How far in advance should I place an order?
Our Client Success team recommends placing orders at least 24 hours in advance whenever possible. However, we understand the nature of private aviation and can often accommodate last-minute requests.
3. Do you handle special dietary requirements?
Yes. We accommodate gluten-free, vegetarian, vegan, kosher-style, halal, low-sodium, and other dietary needs. Please specify requirements when placing your order with our Client Success team.
4. Can you deliver directly to the FBO or aircraft?
Absolutely. We deliver directly to FBOs and aircraft across all of our service locations, coordinating closely with your flight crew or ground team for seamless handoff.
5. What packaging do you use for in-flight meals?
Meals are packaged for aviation use—secure, compact, and labeled clearly for easy in-flight service. We offer both oven- and microwave-safe containers.
6. Do you provide international-style catering or only American cuisine?
We offer a global menu with both classic American dishes and international cuisine. Custom menus can be created for VIP passengers or special trips.
7. How do you ensure food safety for in-flight catering?
We follow strict HACCP and ServSafe standards, with dedicated cold-chain handling, temperature control, and sealed packaging to guarantee food safety at altitude.
8. What are your service locations?
We currently operate kitchens in multiple U.S. cities, serving airports across Charleston, Columbia, Charlotte, Cleveland, and beyond, with access to out-of-network catering worldwide through our Client Success team.
9. Do you offer crew-specific meals?
Yes. We prepare affordable and well-portioned crew meals designed for long shifts, as well as light snack and breakfast options.
10. Can you coordinate catering for international trips or other airports?
Yes. Our Client Success team can arrange catering at airports worldwide through our global network, ensuring consistency for your passengers and crew.
11. What payment options do you accept?
We accept major credit cards, wire transfers, and NetJets/Flexjet-style billing. Corporate accounts are also available for repeat clients.
12. How do I place or modify an order?
Simply contact our Client Success team by phone, email, or online request form. We are available 24/7 to support orders and last-minute changes.
